Emptrak

Ecotime Support and Configuration Services

$480.00 AUD

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Support Blocks 2 Hours 4 hours 10 Hours

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Ecotime Expert Services

Professional assistance available when you want the peace of mind of having an Ecotime expert on call.

Expert Assistance When You Need It

Ecotime Essentials systems are specifically designed for self-installation and include access to comprehensive online training resources, setup guides and video tutorials.

Many customers successfully install and configure their system without purchasing any additional services.

However, some business owners prefer the peace of mind that comes from knowing an experienced Ecotime consultant is available to assist if questions arise during implementation or as their requirements evolve.

Our Expert Service Blocks provide flexible access to professional assistance whenever you need it. Whether it is advice on payroll exports, shift configuration, leave rules, reporting or administrator training, help is available without the commitment of ongoing support contracts or monthly fees.

Think of it as having an Ecotime expert on call when you need one — and only paying for assistance when you choose to use it.

Why Customers Purchase Expert Service Blocks

Peace of mind during implementation
Access to an experienced Ecotime consultant
Assistance with advanced configuration
Administrator training and mentoring
Help when business requirements change
No ongoing support contracts
No monthly service fees

Typical Uses

Employee imports from payroll systems
Shift and roster configuration
Leave rule setup
Payroll export configuration
Custom report creation
Award interpretation configuration
User training
System upgrades
Troubleshooting and technical assistance

Available Service Blocks

No monthly contracts. No mandatory implementation fees. Simply purchase expert assistance whenever you need it.

Service Block	Hours Included
Starter	2 Hours
Business	5 Hours
Professional	10 Hours

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Employee Packages

Package	Price + GST	Includes
2 Hours	$480	Your choice of Fingerprint or RFID Time Clock, Ecotime Software Licence, and access to extensive online training courses
4 hours	$960	Your choice of Fingerprint or RFID Time Clock, Ecotime Software Licence, and access to extensive online training courses
10 Hours	$2,400	Your choice of Fingerprint or RFID Time Clock, Ecotime Software Licence, and access to extensive online training courses

Annual Licence & Support Renewal

Your purchase includes the first 12 months of software licence and support.

Annual renewal covers your Ecotime software licence for the next 12 months and includes a block of support hours for practical assistance with reporting, payroll exports, employee setup and system support.

Package	Purchase Price + GST	Approx. Annual Renewal + GST
2 Hours	$480	$99
4 hours	$960	$249
10 Hours	$2,400	$599

5 Year Cost Comparison

The comparison below shows the approximate 5 year cost of this system compared with a typical pay per employee per month system charged at $12 per employee per month.

Package	Ecotime 5 Year Cost	5 Year Subscription Cost	Approx. Saving
2 Hours	$876	$1,440	$564
4 hours	$1,956	$2,880	$924
10 Hours	$4,796	$7,200	$2,404